We hope and pray your family, your friends and you are well and in good health, as we are all confronted by the threat of COVID 19.
We wish to be of service to our guests and if we can be of any assistance in any way at all, please do not hesitate to call us at +960 400 4000 or send us an email at reservation@reethifaru.com. Your request will be escalated to the concerned person and we will do all we can to assist you.
At Reethi Faru Resort we have always placed the highest emphasis on the safety and wellbeing of our guests with exacting standards of cleanliness and hygiene. With the risks associated with COVID 19, and in keeping with World Health Organization and Ministry of Tourism guidelines, we have implemented a number of additional measures across all our hotels.
All of us at Reethi Faru are grateful for the immense trust placed in us by our guests to always do the right thing. We also understand that not all of our guests would want to peruse through the complete list of procedures. For their convenience, we have tabulated the most important ones below.
All touch points in public areas like door handles, counter tops, table tops, railings, etc. are cleaned continuously using a sanitiser/ disinfectant. These practices are also in place in guest rooms during the morning housekeeping service and at turndown in the evening.
Masks and disposable gloves are being worn by all team members at all times and changed frequently. Housekeeping staff use fresh gloves for every room they service.
Sprayer with professionally identified chemicals are being used to disinfect the hotel entrances, employee entrances, as well as various public areas.
For the safety of our guests, rooms will be sanitised after guests check out, kept vacant for 24 hours and then allocated
Contactless Check-in has been introduced for minimum interactions and crowding at the front desk
All supplies and materials are sanitised before being admitted into the hotel premises.
Correctly formulated hand sanitisers are in place in all guest rooms and at all public spaces and include the entrances, lobbies, corridors, business centres, cloak rooms, etc.
Our boats are disinfected after each use, as is luggage, before entering the hotel.
Detailed Standard Operating Procedures are in place in case of a positive COVID-19 diagnosis where a guest or a colleague needs to be quarantined.
To ensure all standards and protocols are adhered to, Reethi Faru has a dedicated Hygiene and Safety Manager.
We would also like to assure you that we are entirely flexible with all new reservations and have instituted a policy that allows you to cancel your reservation at any time 3 days prior to arrival.
If you made your reservations through Travel Agents or travel websites, we request you to contact them to cancel the reservations.
© 2021 Mahogany Pvt. Ltd
