YOUR QUESTIONS ANSWERED BEFORE YOU TRAVEL

Planning to come to the Maldives? Here are some points to consider before traveling;

Q. If I am experiencing respiratory symptoms or fever, can I still travel to the Maldives?
A. It would be best if you reconsidered traveling, you may cancel up to 72hrs prior to arrival or change dates for when you are well again.

Q. Do I need a booking before arriving in the Maldives?
A. A. Yes, a confirmed reservation is required prior to arrival to the Maldives.
Visiting different resorts and islands during your holiday is permitted with prior approval from The Health Protection Agency (HPA). The resort will not be held liable if necessary, approvals are not granted to leave to another island.

Q. Must I have travel insurance to travel to the Maldives?
A. It is strongly advisable to take out comprehensive travel insurance to prepare for unforeseen situations.

Q. Do I need a COVID-19 RT-PCR or COVID-19 IgG, IgM antibody test before arriving in the Maldives?
A. A. As per the Health Protection Agency (HPA) Tourists are now required to produce a certificate or test result indicative of negative status for COVID-19 before entry into the Maldives. The test needs to be taken within 72 hours prior to reaching Male’ International Airport.

Q. Do I need to apply for a visa before arriving in the Maldives?
A. No, a visa on arrival will be issued for 30 days at no cost.

Q. What do I need to get the visa on arrival to the Maldives?
A. All visitors travelling to and from the Maldives are required to submit a self-declarative health declaration online via https://imuga.immigration.gov.mv, 24 hours prior to their travel. Guests must also have a confirmed reservation at a tourist resort and emergency contact details must be provided.

Q. What checks will be done of arrival at the airport?
A. Thermal imaging equipment is in the arrival hall, masks must be worn, and physical distancing observed, hand hygiene use of hand sanitizer is mandatory, and it is recommended to download the contact tracing app “TraceEkee”.

Please on below links to download the App.

app1
google1

Q. Will I have to take a COVID-19 RT-PCR or COVID-19 IgG, IgM antibody test on arrival?
A. All arrivals exhibiting symptoms will need to take a COVID-19 RT-PCR at their own cost. Maldives border authorities will take random tests at no charge.

Q. What will happen if I test positive for COVID-19?
A. Health Protection Agency (HPA) guidelines must be followed. Isolation at the resort for 14 days is mandatory for anyone testing positive for COVID-19. Contact tracing will identify those who also need to be tested. All close contacts will have to undergo quarantine for 14 days at the resort and PCR tested prior to been released from quarantine.
The Resort Doctor or Nurse will provide primary care whilst guests are in isolation on the Resort, should the symptoms require clinical care, this will be arranged.
Please note there will be expenses to be paid for any period in isolation, please check with your insurance company if you are covered.

Q. If I test positive for COVID-19 when I get back to my home country what should I do?
A. If you test positive within 14 days of returning home, contact the Resort you stayed in, and they will contact the Maldives Ministry of Tourism and Health Protection Agency (HPA).

Q. If a positive or suspected COVID-19 case is identified in the Resort, will the resort go into ‘lockdown’?
A. No. Health Protection Agency (HPA) do not require Resorts to go into ‘lockdown’ in such situations. The Resort team will work together with the Health Protection Agency (HPA), following guidelines on isolation, testing and contact tracing for the individual(s) concerned, along with stringent protocols to keep all guests and employees safe.

Q. Can I get a PCR test done at the Resort?
A. Yes. Kindly click here information regarding the PCR tests.

Q. How do I download the Reethi Faru Resort App?

A. Please on below links to download the App.

app1
google1

YOUR FREQUENT QUESTIONS ABOUT THE RESORT EXPERIENCE ANSWERED

Q. Is the Dive Center opening along with the resort re-opening?
A. Yes. The Dive Center will be open along with the resort re-opening with enhanced hygiene measures followed.

Q. Is the Coconut Spa opening along with the resort re-opening?
A. Yes. The Spa will be open along with the resort re-opening with enhanced hygiene measure and limited reservations been taken.

Q. Will the resort continue to organize all advertised excursions?
A. Yes. Reethi Faru will continue to organize all the major excursions including Whale shark, Manta & Turtle, Snorkeling boat trips, Sunset Cruise, etc.
For further details and excursion prices, contact the Reservations Team.

© 2020 Mahogany Pvt. Ltd